This sales tax policy explains how Blue Orchard handles US sales tax for tangible goods sold through the site and how tax information appears at checkout and in order records.
Blue Orchard sells physical goods from US warehouse inventory. Sales tax, when required, is calculated based on the order details, shipping destination, product category, business location, and the tax registrations or settings active for the store at the time of checkout.
Any sales tax collected is shown before payment and included in the order total. If the checkout page shows no tax, the store has not collected tax for that transaction under the current configuration. Customers remain responsible for any use tax or similar obligation that may apply in their location when tax is not collected at checkout.
Blue Orchard uses Stripe records, order records, customer shipping addresses, product categories, refunds, and tax settings to maintain transaction-level tax evidence. If Stripe Tax is enabled for a registered location, tax calculation uses the product tax code and customer address data available during checkout.
Sales tax is refunded only to the extent the related taxable item is refunded and applicable payment or tax records support the adjustment. Shipping, return shipping, discounts, partial refunds, and exchanges may affect the taxable amount depending on the jurisdiction and checkout configuration.
Wholesale, resale, or tax-exempt purchases are not automatically exempt through the storefront. A customer requesting exemption must contact support before purchase and provide documentation that Blue Orchard can keep with the order record.
The operating rule is simple: do not collect tax in a location unless the store is configured to collect there, keep order-level records, monitor economic nexus thresholds as sales grow, and add registrations and Stripe Tax locations before collecting tax in a new jurisdiction.